About Us

Local Association Management


front-porch

Overleaf Community Management, Inc. is a Northwest based company that specializes in the management of all types of Homeowner Associations throughout Oregon and Washington. We provide excellent service at a competitive price and are able to be flexible and meet the needs of our Associations, whether they are a 4-unit condominium, a 200 unit high-rise or a 500 unit single family home community. We help each Association create a personalized service plan to meet their needs.

Overleaf Community Management’s founder Gregory Lloyd was introduced to Home Owner Associations in early 2000 while assisting developers in many real estate venture projects which included condominium conversions, new construction of single family homes and assistance with high-rise construction. Working with developers in all of these venues provided a unique perspective and experience with regard to how an HOA is formed legally and physically.

During this time he found that there was a disconnect between the expectations of Homeowner Associations and the services provided by HOA management companies. A point was made to ask Homeowners what it was they really wanted from their Association management company and what they felt was missing. Effective communication, customer service skills and experience were at the top of the list, he also found that Board Member education, electronic access to documents and a fair price without the nickel and dime aspect of management were a big priority. Through the use of technology to make us more efficient and experience with proactive maintenance, he was able to put a plan in motion to achieve this and more.


Philosphy

Our philosophy is to have an open and positive corporate culture ensuring we have happy employees who in turn are better able to serve home owner associations. A continual focus on improving customer service and education in our field including new laws and legislation ensures your community is in the best hands possible. Overleaf is unique in its approach to provide every HOA we manage with a free website which helps us to better communicate with the board and owners and allows an outlet for electronic documents to be available to Homeowners at all times.

We rely heavily on technology to make the process of management more efficient and keep our cost of services competitive. We have and continue to dedicate resources to ensure we are on the forefront of technology, helping us to be a better choice for Home Owner Associations of all types.

Overleaf today is comprised of a team of professionals who have a diverse background and experience level in HOA and property management, accounting, real estate sales, construction, maintenance, insurance, risk analysis, graphic design, web development and internet technologies.


It is far more satisfying to provide excellence
than it is to just meet the basic needs of an HOA.
Mediocrity is not acceptable.